FAQs
As we prepare our cookies for military care packages. Here are some questions Jeanette has received previously. Please feel free to contact us with any additional questions.
Q: Are you able to send cookies to troops anywhere in the world?
We are able to send cookies to any soldier deployed outside of the continental United States (OCONUS) as long as we have their APO/FPO and expected return date.
Q: Do you accept donations for postage?
Donations for postage are gratefully received–except from deployed soldiers; they are doing enough for all of us. Each Flat Rate #1 box costs $19.60. Treat The Troops sends hundreds of boxes each month, and the cost of baking the cookies is donated by the “crumbs.” Contributions are tax-deductible. We have 501(c) (3) status. Learn more about our donation options.
Q: Could you please send me the names and addresses of the soldiers?
I’m sorry that I cannot pass on the information that is given to me. People who know me trust that I will send legitimate goods to the troops, and I stand behind what I send. I cannot assume responsibility for what someone else might send.
Q: Can you use tins, popcorn, preservatives, or a vacuum sealer?
No
Q: Do you take requests for specific cookies?
No
Q: Can I include a personal message to my soldier?
We are unable to send personal messages to soldiers. However, in the cookie request form please tell us a little bit about the soldier who will be receiving our cookies. We love to know about them all!
Q: What is a “Crumb?”
A “Crumb” is a person who is committed to helping our soldiers’ morale by baking/sending homemade cookies to soldiers deployed in harm’s way. Other types of “Crumbs” are “Scrounges” (gets supplies/money donated), “Snacks” (sends only snack items to soldiers), and "Crumbettes" (children and young adult Crumbs).
Q: How long does it take for the cookies to get “there?”
Treat The Troops always uses Priority Mail boxes. It usually takes 10-15 days for the cookies to get to their destination. Please check with your Post Office for specific information.
Q: If you are an all-volunteer organization, why are you incorporated?
In order to obtain 501(c) (3) status (which Treat The Troops received in April 2005), you must be incorporated in your home state. It is a Federal requirement. Treat The Troops is dependent upon the spirit of volunteerism and the “good will” of supporters.
Q: What are the best cookies to send to soldiers?
Although we cannot take specific requests for cookies. We send a variety in each box. Our most popular cookie types include chocolate chip, M&M, oatmeal-raisin, and snickerdoodle, however, our crumbs love to get creative and have been known to include Rice Krispies, white chocolate chips, and other delicious mix-ins!